Terms & Conditions

Website/e-shop Terms and Conditions of use, and privacy policy


Welcome to our website www.melia-greekdeli.com, latter in the text referred to as « Site ».

By continuing to browse and use this website, and/ or purchasing something from us, you agree to comply with and be bound by these terms and conditions of use, which together with our privacy policy govern MELIA DELICES GRECQUES’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

These Terms and Conditions of use, and privacy policy apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

The term ‘MELIA DELICES GRECQUES’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Rue du Grand Pre 57, 1202 Geneva, Switzerland. Our company registration number is IDE CHE-183.230.644 and place of registration Genève. The term ‘you’ or « user » refers to the user or viewer of our website.

Our website/e-shop is hosted at Infomaniak Network SA in Geneva, Switzerland.

You must not transmit any worms or viruses or any code of a destructive nature.

You agree not to reproduce, duplicate, copy, sell, resell or modify any portion of the Site, logo, or any contact on the Site through which we provide the service, without express written permission by us.

We allow you, in a non-exclusive and revocable manner, to create a hypertext link pointing to the homepage of our website, if this link will not bring to our products or us a false or pejorative character, or that could do us harm.

You may not use our products and Site for any illegal or unauthorized purpose nor may you, in the use of the Site, violate any laws in your jurisdiction (including but not limited to copyright laws).

You declare to be at least 18 years old and to have the legal capacity or to hold a parental authorization allowing you to place an order on our Website.

A breach or violation of any of the Terms and conditions will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

When stopping our service for planned definitive or indefinite periods, we will attempt to inform you on our website or by email.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Customers place their orders online. The contract enters into force when we send to the customer an order confirmation by e-mail.

Any order placed by a customer is binding on the customer. Once the order has been submitted, the customer can no longer make any changes to it.

The product prices that are listed on the day on which the customer places the order shall apply. Unless otherwise agreed, all prices are gross prices in Swiss francs (including VAT).

Minimum order accepted by us is 20 Swiss Francs.


Our shipping service provider is Swiss Post.

We deliver within Switzerland and Liechtenstein.

Ordered items are delivered at the customer’s expense. The delivery and packaging costs are shown on the invoice.

Orders with the value of 139 Swiss Francs or more, will be shipped free of charge.

You agree to provide current, complete and accurate address/contact information for all purchases made at our store. We will send your order to the address information as provided by you.

The indicated delivery times are guidelines only. Although we do our best, we shall not be held liable for delays in delivery that are no fault of its own, e.g. delays resulting from force majeure, traffic congestion, adverse weather conditions, unexpected failures of shipping service provider, incorrect address, etc. In cases of this kind, the client shall not be entitled to withdraw from the purchase agreement or to claim compensation for damages.


Orders placed in our online shop are to be paid by credit card or debit card. The cards payments are debited immediately.


Description and prices for our products are those displayed in e-shop and are subject to change without notice.

The prices of the products displayed on the Website are given in Swiss Francs all Swiss VAT included, except participation to the delivery charges, to the expenses of the treatment of your order and to the expenses of the wrapping of gifts.

Products may have limited quantities. Certain products may not be available for online order through the website.We can accept your orders while stocks last. We inform you of the availability of the products on the information page of each product. We cannot bring more precision to this availability.

We have made every effort to display as accurately as possible the colors and images of our products that appear at website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products or information, purchased or obtained by you will meet your expectations.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased by you. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or mail address/phone number provided at the time the order was made.


This Privacy Policy governs the manner in which MELIA DELICES GRECQUES collects, uses, maintains and discloses information collected from users (each, a « User ») of the www.melia-greekdeli.com website (« Site »). This privacy policy applies to the Site and all products and services offered by MELIA DELICES GRECQUES.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users, register on the site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information to place an order.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use « cookies » to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

MELIA DELICES GRECQUES collects and uses Users personal information for the following purposes:

To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

In no case shall MELIA DELICES GRECQUES, our directors, employees, contractors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of our website or any products procured using the Site, even if advised of their possibility.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Switzerland and Genève.

Changes to this terms and conditions of use, and privacy policy

MELIA DELICES GRECQUES has the discretion to update this privacy policy at any time. When we do, the date at the bottom of this page will be revise. Any new features or tools, which are added to the current store, shall also be subject to the Terms of Service. We encourage Users to frequently check this page for any changes to stay informed about it. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about these conditions and policy, the practices of this site, or your dealings with this site, please contact us at: MELIA DELICES GRECQUES www.melia-greekdeli.com Rue du Grand Pre 57, 1202 Geneva, Switzerland. +41 (0)22 733 09 74 info@ melia-greekdeli.com